Soft skills are a critical part of job performance, but they can be hard to practice and learn.

Participating in role play exercises improves soft skills, but making role play convincing, effective, and accessible for those not comfortable with acting and improvisation can be difficult.

In response to this challenge, Fordham University turned to Foretell Reality to help their business students learn key professional skills by acting out real world scenarios in virtual environments. With new names, genders, appearances, and voices, students are immersed in simulations designed to improve skills like negotiation and networking.

“Your brain actually assumes you’ve experienced the simulated environment, and it brings educational concepts to life for students,” explains. “When they leave class, they don’t say, ‘We learned about negotiating today’; they say, ‘I negotiated today,’ or, ‘I led a business meeting today.’ explained Lyron Bentovim, CEO of Glimpse Group of which Foretell Reality is a subsidiary.

With more and more businesses seeing tangible ROI from VR training, higher education is now benefiting from the same virtual technologies to prepare their students for the ‘real world,’ in whatever format it appears.

Foretell Reality is an enterprise VR solution for interpersonal communication and business collaboration. Learn more here.

As part of an ‘Exploring Entrepreneurship’ class, business school students at Fordham University in New York are engaging in social VR simulations designed to improve their soft skills aptitude by focusing on areas like negotiation, public speaking, confidence, and active listening.

In a recent Washington Post article highlighting the partnership, Lyron Bentovim, Chief Executive of the Glimpse Group which is Foretell’s parent company, commented: “Your brain actually assumes you’ve experienced the simulated environment, and it brings educational concepts to life for students. When they leave class, they don’t say, ‘We learned about negotiating today’; they say, ‘I negotiated today,’ or, ‘I led a business meeting today.’

As anonymous avatars, students can change their appearance and alter their voice to take on any role in a given scenario. And while those in VR are immersed in highly life-like experiences, their colleagues without headsets can learn from viewing the action on any monitor while also providing feedback in real time.

Foretell Reality worked closely with Fordham to develop learning environments that replicated real world scenarios students would face after graduation. Students wore Oculus stand-alone headsets which allowed them to move comfortably, further creating a sense of immersion.

Foretell Reality is an enterprise VR solution for interpersonal communication and business collaboration. Learn more here.

The Current State of Soft Skills

Every year, people spend more and more time staring at screens. On average, Americans now allocate an average of six hours each day to screen time, more than double the amount of time spent 10 years ago. How does this affect soft skills such as empathy, teamwork, negotiation, listening, and public speaking? In at least two important ways:

First, more time on screens means less time spent with others in person. In particular, it means less time spent with people who are not already friends, colleagues, or family members. Being comfortable in unfamiliar social situations, whether for business or in personal life, is ultimately reliant on repeated exposure to unknown people in a variety of circumstances.

Second, communication through screens, whether text or video, follows its own set of norms and rules that do not necessarily prepare people for physical, in person communication. For example, gesturing, eye contact, tone of voice, and overall body language cannot be conveyed over audio, chat or email and are limited with video.

The move to screens is particularly affecting a younger generation that grew up with them from an early age. The Industry & Higher Education Journal recently highlighted the effects of the decline in social capital among college students. The study found that many students lack the “cultural and behavioural information and sensitivity they need to learn soft skills” and that this is caused by a “decrease in building social capital through face-to-face interaction, rather than due to colleges not preparing graduates for success in the business environment.”

Why does this matter to businesses?

According to LinkedIn’s Global Talent Trends 2019 soft skills aptitude is critical to employers. The vast majority, 92% of talent professionals, say that “soft skills are equally or more important to hire for than hard skills. And 89% said that when a new hire doesn’t work out, it’s because they lack critical soft skills.” Unfortunately another recent study found that 4 in 10 corporations and almost half of academic institutions believe that recent graduates lack critical “soft skills.”

Growing a business is a collaborative effort and effective collaboration requires strong interpersonal skills both internally and when working with clients or customers. Teaching soft skills to those entering the workforce and expanding and skills of existing employees remains a challenge as it requires people to coordinate a physical meeting location and also be comfortable envisioning imaginary scenarios and “acting out” different roles.

How can Foretell Reality help develop professional skills?

Foretell Reality is a virtual reality (VR) platform that fully immerses users in life-like 3D environments to communicate and collaborate with one another whether remotely or in person. Participants are placed in situations that feel real and simulate authentic human interactions, making learning tactile as well as auditory and visual.

In the case of soft skills training, Foretell Reality allows students and professionals to embody virtual identities in order to role play real life situations that improve skills such as public speaking, listening, empathy, negotiating, networking, and collaboration. Real time feedback, behavioral analytics, and the ability to repeat exercises over and over again all help participants navigate their own learning path.

Though it may not seem intuitive to use a digital platform to learn social skills, a study by researchers at Clemson University showed that virtual reality functions just as well as face to face tutorials for preparing students for public speaking presentations and may further develop students’ soft skills.

Soft Skills Development: Foretell Reality and Fordham University

Foretell Reality recently partnered with Fordham University to teach professional soft skills to groups of business students.

In one networking simulation, business students were assigned avatars that ranged in age, gender, and race. Students were challenged to overcome any implicit biases that could exist based on an avatar’s outward presence and instead focus on networking and listening to the technical skill set of each avatar.

In another exercise, students simulated negotiating during high stake business meetings while having their behavior broadcasted in real time before their class for critique.

Foretell Reality for Soft Skills Development

Foretell Reality offers multiple pre-built environments to practice soft skills including small and large board rooms, presentation halls, and open areas for networking. Each location can hold up to 30 remote teammates and an unlimited number of viewers who can watch the sessions from different perspectives.

Within environments, the platform provides tools that allow participants to practice skills like presenting, collaboration, pitching, and team building. These can range from white boards and sticky notes to pointers and private messaging.

The ability to embody a virtual avatar promotes empathy and also allows for anonymity. For example, a male can play the role of a female during a negotiation session or a manager can join a session as an employee without revealing his identity.

With more people spending time in front of screens and less time in person, developing soft skills is as or more critical to success as learning hard skills. Foretell Reality offers co-workers, students, and even strangers the opportunity to practice and improve professional soft skills remotely in life-like environments through realistic, customizable avatars.

Interested in learning more about Foretell Reality? Contact us or schedule a demo.