Privacy Policy

Your privacy is important to us. It is the Foretell Reality policy to respect your privacy regarding any information we may collect from you from the Foretell Reality VR app.

We only ask for personal information when we need it to provide a service to you. If we collect information, we do so by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of the Foretell Reality VR app will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at info@foretellreality.com.

This policy is effective as of 25 February, 2022.

Information Collection and Use 

We may collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data 

Personally identifiable information (“Personal Data”) is not collected or stored by the VR app.

User Credentials

Users may opt to retain credentials on the device by selecting, “remember me” during login. This can be deleted by unchecking, “remember me” at any time. Saved user credentials are also deleted when the app is uninstalled.

Usage Data 

We may collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as the time and date of your visit, the time spent on the app, unique device identifiers and other diagnostic data, but does not include personally identifiable information.

Platform Features Data Processing

When using our VR app on Meta platforms, certain Platform Features may process the following types of user data:

• Device Information: Hardware specifications, device identifiers, and system performance data 
• Session Data: App usage patterns, feature interactions, and session duration 
• Avatar Configuration Data: User avatar settings and customization preferences 
• Performance Analytics: Frame rates, rendering performance, and technical diagnostics 
• Social Interaction Data: When users interact with social features, we may process interaction logs and communication metadata (but not content)

This data is processed to: 

• Optimize VR performance and user experience 
• Enable social features and multi-user interactions 
• Provide technical support and troubleshooting 
• Improve app functionality and features

Cookies Data & External Storage

We use cookies to remember previous avatar configurations, and external storage to cache local files and to remember a user’s user name when the user requests that.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Data Deletion Rights and Procedures

How to Delete Your Data

You have the right to request deletion of your personal data at any time. You can delete your data through the following methods:

Method 1: App Uninstallation

• Uninstalling the VR application will delete all locally stored data including cookies, cached files, saved credentials, and avatar configurations.

Method 2: Contact Us for Data Deletion

• Email us at: info@foretellreality.com
• Include “Data Deletion Request” in the subject line
• Provide your username or account identifier
• We will process your request within 30 days and confirm completion

Data Deletion Timeline

• Local device data: Immediate upon app uninstallation or in-app deletion
• Server-stored data: Within 30 days of receiving your deletion request
• Backup systems: Within 90 days (as technically feasible)

We will send you a confirmation email once your data deletion request has been completed.

Use of Data 

Foretell Reality uses the collected data for various purposes:

• To provide and maintain the Service
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• To optimize VR performance and user experience
• To enable Platform Features on Meta devices

Transfer Of Data 

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Foretell Reality will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements 

Foretell Reality may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Foretell Reality
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Your Privacy Rights

For All Users

You have the following rights regarding your personal data:

• Right to Access: Request information about what personal data we have about you
• Right to Correction: Request correction of inaccurate personal data
• Right to Deletion: Request deletion of your personal data (as detailed above)
• Right to Data Portability: Request a copy of your data in a structured format
• Right to Withdraw Consent: Withdraw consent for data processing at any time

For European Citizens (GDPR)

If you are a European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the [GDPR Guide].

To exercise any of these rights, contact us at: info@foretellreality.com

Security of Data 

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers 

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties do not have access to your Personal Data.

Children’s Privacy 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

​Contact 

If you have any questions about this Privacy Policy, please contact us at info@foretellreality.com.